http://www.farberware.com
http://www.lifetimebrands.com
A couple weeks ago the Dude of Food needed a new ‘spatchula’ and ended up purchasing a Farberware “slotted turner”. It turns out there was a problem with the one I bought and I wrote the company an email to inquire about it.
The problem was the first spatchula they sent me was super flimsy and wasn’t worth the plastic it took to make it. To the credit of the company, they were interested in hearing about my experience and what happened. After we spoke they were more than happy to replace the product. Today the new product arrived and the replacement is heavy duty, solid and overall is a much better made product. All is good in the kitchen again.
Thank you Farberware and parent company Lifetime Brands, for supporting your customers and standing behind your product line. Maximum respect. You can bet the Dude of Food endorses your kitchen gear and when I need new kitchen utensils you can bet I will be looking at your brands.